313 West Liberty Street Suite 252 Lancaster, PA 17603

Case Study: Tomlinson Bomberger

Tomlinson Bomberger

When the Tomlinson Bomberger team needed an improved phone system that could give them actionable insight into their customer service performance, they turned to Heritage Communications.

Case Study: Lancaster Retina Specialists

Lancaster Retina Specialists

The Challenge When Avaya purchased Nortel’s enterprise network in 2011, it sent ripples across the telecom industry and had a sizeable impact on customers using the network and its associated handsets. One of our customers at the time, Lancaster Retina Specialists, had Nortel handsets in place, but needed a new system for the phones after […]

Case Study: The Buck Company

When lightning strikes repeatedly knocked the Buck Company’s network offline, they needed a solution that would solve the problem, not just fix it.