Heritage Communications – INFRASTRUCTURE SOLUTIONS for South-Eastern PA

313 West Liberty Street Suite 252 Lancaster, PA 17603

15 Years Of Service In The Lancaster Area

Frustration Free Phone Systems For Your Business

As an FCC registered Voice Over IP (VoIP) Provider, Heritage Communications offers you a frustration and worry free phone system with options that save you money and enhance your business operations. Heritage offers a multitude of benefits for businesses, which allows your team to work easier and smarter.

trusted by 250+ businesses

Connect Over

3,000

Phone Users

Conference In

500 Live Participants

Access To

187 Unique Features

“Heritage fits the needs of our institution, a company that puts the working relationship with the customer first. From a major telephone and data line install (brought in on time under budget) to an emergency line repair, Chris and Justin have demonstrated their knowledge and skills in solving our issues.“

– Scott Lokey, Director of Facilities

LANCASTER GENERAL COLLEGE

Excellent Customer Service

The owners of Heritage, Chris Sloane and Justin Brian, take great pride in offering exemplary customer service. If you have any issues, questions, or concerns, when you call Heritage, you will be directed to the owners, as opposed to a technician or customer service representative

Frustration Free

As long as you have an internet connection, your phones will operate seamlessly, allowing your team to work from anywhere in the world. In addition, our phone system is always current and up to date with no need for ongoing maintenance contracts

Save Money

There is ZERO UPFRONT investment for our phone system. Moreover, you save you thousands of dollars when compared to traditional premise-based solutions.

100% Warranty

The phones and the system are covered under a full 100% warranty, providing you with a worry-free phone system experience

Unlimited Features

The features are endless and include music-on-hold, call transfer, transfer to voicemail, voicemail-to-email, conference calling, and so much more.

Remote Working

Access your phone line with any smart phone (iPhone, iPad, Android) or any computer device, allowing you to communicate while on the road or working remotely at home or in a hotel

Get started with 4 simple steps

We'll set up your phone system hassle free

Our installation process gives you all the information, technology, and training you need without having to lift a finger

It starts with an on-site consultation

We will visit your site to review with you your current phone system concerns, your future needs, phone locations, and phone system options that you will primarily use on a daily basis.

We handle everything complicated

We will handle the phone number porting process to bring your number(s) over to Heritage and then work with you and your team on how you need the new system to route your inbound calls, setting up phone users and ring groups, voicemail to email, holiday schedules, etc

Provide training for your whole team

We will be on site to provide training for all personnel on how to use the new phones. We'll make sure everyone is up to speed so your day-to-day operations can run smoothly.

And be on-site when you launch

On the day of number porting, The Heritage Team will be on site to install and test the new phones and spend the day on site to make sure everything is operating smoothly and to provide on-site support for anyone who needs assistance with the new system

Our Full Range Of Tech Services

We'll Meet All Your Tech Needs So Your Business Runs Smoothly

We install, maintain, and train you on every piece of tech you need, so you never have to worry about blackouts or malfunctions.

IT/Network Services

We install, certify, and program lightning fast networks to share files, access computers, and transfer data

Phone Systems

Powerful cloud phone systems that connect effortlessly to up to 3,000 unique devices including mobile phones

Access Control & Security

Keep your business safe from burglary and manage who has access to your building

CCTV Camera Systems

Deter criminals and keep video evidence to keep your business interests safe

Fire Alarm Systems

We go above and beyond regulation to secure your building, employees, and inventory from fire hazards

Building Cable Solutions

Get the right cabling for everything you need, from CAT6 networks for computer and phones, to control cabling for security systems and cameras

Nurse Call Systems

Everything your team needs to hear and respond quickly to patients in need, no matter where they are in the building

Benefit

Something amazing that a dedicated phone system lets you do easily

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Explanation & expansion on headline benefit

Meet The Founders

We're dedicated to amazing service in the greater Lancaster area.

Heritage Communications is proud to offer telecommunications solutions to businesses in Lancaster, PA and surrounding areas. Our specialties include cloud services, building energy management, phone systems, security and access system, camera systems, data networks, and infrastructure cabling.

Our company strives to not only offer our clients expansive telecommunications knowledge and innovative, long-term business solutions, but also superior customer service. We’re available to help our clients any time they need support.

With over 32 years of combined experience and a staff that holds titles such as Certified Fiber Optic Technician, BICSI Installer 2- Copper Technician, and Registered Communications Distribution Designer (RCDD), we’re able to confidently provide your company with the right technology solutions for your needs. Check out our site to learn more about the services we provide, and reach out to us to see how we can help move your business forward.

Testimonials

A few kind words from some friends

With over 15-years in operation, we've had the opportunity to work with some amazing businesses. Here's what they have to say 👇

“Chris Sloane and his team at Heritage Communications recently undertook work designed to improve our internet and telephone communication-systems. They studied our existing system, gave careful consideration to the kinds of problems that we were having with it, designed a complete modification of the system that addressed those problems, and installed the new system. Their analysis and design proved to be right on the mark. They undertook their work in a skillful, careful, neat, efficient, studious, and courteous manner, always respectful of us, our property, and our own business-operations. The result of their work proved to be a complete solution to the problems that we had been experiencing and a significant improvement in the quality of our technical operations.“

– Peter Brown, Center Co-Founder

The Lancaster Center For Classical Studies

“We have utilized the services of Chris and Justin at Heritage Communications for several years. They now handle all our office IT needs, telephones system installation and maintenance and employee security badges. They recently installed a state of the art VOIP telephone system in our office suite. The new system is fantastic. Their service is excellent. They are extremely knowledgeable and a pleasure to work with. I would highly recommend them.“

– Dr. Roy Brod, Retina Specialist

Lancaster Retina Specialists

“We have been utilizing the services of Heritage Communications since they developed their business and have found them to be very professional in the service that they have provided Lancaster General Hospital. Their experience, quality of work and competence will serve them well in their professional endeavors.”

– Larry Dunn, CHFM, Director of Facilities Management

Lancaster General Hospital

“Heritage Communications offers personalized customer service combined with knowledge and experience that you can trust. They go “above and beyond” and have exceeded our expectations on more than one occasion.“

– Susan Snyder, Administrator of Business Operations

The Physicians' Surgery Center

Contact Us

Get in touch with us today

Reach out with your questions or request a free consultation using the form below

Place Of Business

Contact Information

Hours Of Operation

Our Full Range Of Services

We Can Handle Every Piece Of Tech In Your Building

From servers to security, TVs to energy management. Our dedicated professionals can install and manage every piece of tech in your business.

IT/Network Services

Your business relies on fast networks to share files, access computers, and transfer data. We'll install, certify, program, and manage your network.

Phone Systems

Our Heritage Voice system is a powerful cloud-based phone system that is intuitive and user friendly for businesses with 1 phone up to 3000 phones.

Access Control and Security

Manage who and when has access to your building and provide a secure building a perimeter from burglary and vandalism.

Building Cabling Solutions

Having reliable and fast infrastructure cabling is critical to the reliability of your technology systems.

Nurse Call System

Heritage’s nurse call system at a medical facility will seamlessly integrate notification needs between patients and the medical staff.

Fire Alarm Systems

Secure your building, your employees, and your inventory from a fire hazard to provide for first responders to quickly react to a potential fire situation.

Helpful Resources

Check out some helpful guides we've written

Want to learn more about how Heritage Communications can help you? Check out some free guides we've written on business IT.

Make Working From Home Seamless with Unified Communications

What is unified communications? Simply put, it’s a way to to integrate calling, chat, meetings, and more into a single, easy-to-use interface.

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Structured cabling systems are essential to running an efficient, cost effective business or managing a large building–here’s why.

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How Technology Upgrades Can Help You Attract and Retain Top Talent

Today’s job hunters are looking for more than a steady paycheck. Here’s how technology upgrades can help you access the best talent available.

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Case Study: Tomlinson Bomberger

When the Tomlinson Bomberger team needed an improved phone system that could give them actionable insight into their customer service performance, they turned to Heritage Communications.