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Case Study: Tomlinson Bomberger

When the Tomlinson Bomberger team needed an improved phone system that could give them actionable insight into their customer service performance, they turned to Heritage Communications.

Case Study: Lancaster Retina Specialists

The Challenge When Avaya purchased Nortel’s enterprise network in 2011, it sent ripples across the telecom industry and had a sizeable impact on customers using the network and its associated… Read More

Case Study: The Buck Company

When lightning strikes repeatedly knocked the Buck Company’s network offline, they needed a solution that would solve the problem, not just fix it.