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Five Ways Heritage Voice Can Boost Productivity for Your Business

by Chris Sloane

heritage voice

Having the proper phone system in place can help skyrocket your business by saving you money and helping your company run smoothly and efficiently. In an effort to help businesses with their phone system needs, we developed Heritage Voice, a system that can boost your business’s productivity in no time. Check out how your business can benefit!

1.    Get Back on Track Quickly

With traditional phone systems, a small technical problem can turn into hours spent talking to technicians or customer service representatives. With Heritage Voice, if you have an issue, you can immediately contact us with any difficulty or concern. We’ll help you solve your problem so you can get back to business quickly.

2.    Work from Anywhere

Unlike traditional phone systems, Heritage Voice doesn’t require any hardware, and it arms companies with more features and functionality than other systems. The cloud-based system that Heritage Voice uses allows employees to work from anywhere in the world as long as they have an internet connection. The ability to always connect means that employees can work at almost any time or place.

3.    Always Have a Current System

Sometimes traditional systems can lag and be a source of frustration for your entire team. To combat that hassle, Heritage Voice updates software and firmware automatically since it’s entirely cloud-based. You’ll never have to worry about those inconvenient and sometimes annoying updates again, which means your team can spend more time working and less time waiting for updates!  In addition, Heritage Voice provides full warranty on the entire system for the life of the contract.

4.    Get More Out of Your Phone System

Traditional phone systems can often be lackluster when it comes to features, but with Heritage Voice, you can ensure your business is running as smoothly as possible. Heritage Voice offers:

  • Call transfers
  • Call history
  • Conference calling/conference bridges
  • Voicemail to email
  • Endless options for call routing
  • Music on hold
  • Call center options (ACD)
  • Call Recording
  • Call Detail Reporting (CDR)

It also allows you to reroute a caller to an auto attendant, an extension, voicemail, an outside line, or countless other options. Employees also have the ability to turn their smart phones into company phones with unique extensions.

5.    Easily Manage Your Account

As easy as it is to work from anywhere with Heritage Voice, it’s just as simple to manage your account. Each client gets access to a user-friendly and intuitive online portal, so that you can take full advantage of your phone system. You can also enter your account straight from our homepage!

The benefits are endless when it comes to Heritage Voice. Whether you’re looking to switch to more remote work, you want more features than traditional systems, or you want more flexibility on how your customers reach you—Heritage Voice can provide everything you’re looking for in a phone system.

 

Aside from the features, Heritage Voice comes with top-notch customer service, so you can feel confident that you’ll always have a team to help you navigate the system or fix any issues that may arise. Reach out today to get started and incorporate Heritage Voice into your business!


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